Frequently Asked Questions

Yes. Many residences have guest suites and spaces for family gatherings, reunions, or shared meals.

A forum where residents share feedback, plan activities, and contribute to decision-making.

A group of family and friends that provides a communication link between residents, families, and administration.

Programs that help residents maintain or improve independence in daily living activities.

Residents may receive physiotherapy, occupational therapy, and speech-language therapy, as assessed by their care team.

Registered nurses, licensed practical nurses, and personal support workers provide 24/7 care in all Sienna care communities.

Short-term stays designed to give caregivers a break, support recovery, or provide a trial experience in long-term care. Typically fewer than 60 days.

In Ontario and BC, long-term care supports complex needs, while retirement residences are ideal for seniors who want freedom from chores and light support as needed.

Long-term care serves frail seniors with complex health needs requiring 24/7 personal support and nursing care. Retirement/assisted living offers more independence, with support for daily needs and a variety of suite options.

In Ontario: Applications go through your Local Health Integration Network (LHIN). You’ll select up to five homes (three as priority). Tours are recommended before applying.

In BC: Apply through your local health authority for subsidized care, or contact a care home directly for private-pay options.

Ontario: Once accommodation is available, you’ll have 24 hours to decide. If declined, you’ll reapply and return to the waiting list.

BC: If you apply for subsidized care, you’ll be expected to move into the first room available within 24–48 hours.

Ontario: The Ministry of Health covers care services, while residents/families cover accommodation co-payments.

BC: Government-subsidized residents pay up to 80% of after-tax income. Private pay is based on market rates.

Ontario: Managed through LHIN, based on availability and eligibility.

BC: Government-subsidized services do have waitlists, while private-pay availability varies by residence.

Ontario: Private and shared rooms are available.

BC: Private-pay and government-subsidized homes offer spacious private rooms, often with adjoining bathrooms.

Yes. All rooms are pre-wired for cable TV and private phone lines. Residents arrange hook-ups directly with service providers.

Yes. Residents are encouraged to bring furniture, photos, and personal items to make their space feel like home.